Privacy Policy

Effective Date: May 3, 2025

At Light Matter Coaching, LLC, privacy is treated with care and respect. This Privacy Policy explains how information may be collected, used, protected, and shared when you visit www.lightmattercoaching.com, communicate with Light Matter Coaching, request information, subscribe to emails, schedule a consultation, or engage with coaching services.

 

Light Matter Coaching provides non-clinical coaching services. Coaching can involve personal reflection, so care is taken to collect and use information in ways that support privacy, transparency, and client trust.

 

This Privacy Policy is intended to comply with applicable privacy laws, including the Nevada Privacy of Information Collected on the Internet from Consumers Act, Nevada Revised Statutes Chapter 603A.

 

1. Information We Collect

When you interact with Light Matter Coaching, the following types of information may be collected.

 

Contact Information

This may include your name, email address, phone number, location, or other identifying details you choose to provide when you complete a contact form, request a pricing guide, book a consultation, subscribe to emails, or communicate directly with Light Matter Coaching.

 

Inquiry, Scheduling, and Client Information

This may include information related to consultation requests, coaching inquiries, scheduling preferences, service interests, coaching agreements, forms, invoices, payment records, and other administrative details needed to provide services.

 

Communications

This may include information you choose to share through email, forms, text messages, phone calls, video calls, scheduling tools, or other business communication channels.

 

Coaching-Related Information

If you become a client, you may choose to share personal reflections, goals, values, preferences, session topics, or other information relevant to the coaching relationship. Light Matter Coaching collects and uses this information only as reasonably needed to provide coaching services, support the client relationship, maintain business records, and comply with applicable obligations.

 

Payment and Billing Information

Payment and billing information may be collected and processed through third-party platforms used for invoicing, bookkeeping, contracts, or payment processing. Light Matter Coaching does not intentionally store full payment card details directly on its website.

 

Email Subscription Information

If you subscribe to emails, request a resource, or opt in to receive updates, information such as your name, email address, subscription preferences, and email engagement may be collected and used to send relevant communications.

 

Website Usage Data

When you visit the website, certain information may be collected automatically, including IP address, browser type, device information, pages visited, links clicked, referring and exit pages, general location data, and visit duration. This information may be collected through cookies, pixels, analytics tools, and similar technologies.

 

2. How Your Information Is Used

Information may be used to:

• Respond to inquiries, messages, or requests

• Schedule and manage consultations, coaching sessions, and client communication

• Provide coaching services and related support

• Send requested resources, newsletters, or updates when you have opted in

• Process agreements, invoices, payments, and business records

• Improve website functionality, user experience, and service offerings

• Understand website activity and marketing performance

• Maintain business operations, security, and fraud prevention

• Comply with applicable laws, regulations, and legal obligations

 

Light Matter Coaching does not use personal information to make automated decisions about eligibility for coaching services.

 

3. Sensitive Coaching Information

Because coaching may involve personal reflection, Light Matter Coaching takes care to limit the collection, use, and sharing of sensitive information to what is reasonably needed to provide services and operate the business.

 

Light Matter Coaching does not intentionally use advertising pixels, retargeting tools, or marketing analytics tools to collect private coaching session content, detailed intake responses, personal reflections, or sensitive information shared during coaching sessions.

 

Clients are encouraged to use their own discretion when deciding what to share through forms, email, text, or third-party platforms.

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4. Cookies, Analytics, Pixels, and Advertising Tools

This website may use cookies, pixels, analytics tools, and similar technologies to support website functionality, understand website activity, improve the website, measure advertising performance, and show relevant ads to people who have visited the website.

 

These tools may include Meta Pixel, Google Analytics, and similar advertising or analytics technologies.

These tools may collect information such as IP address, browser type, device information, pages visited, links clicked, referral source, and general website interactions.

 

Light Matter Coaching may use retargeting or advertising tools to show relevant ads to people who have visited the website. However, Light Matter Coaching does not intentionally use these tools to collect private coaching session content, detailed intake responses, or sensitive personal reflections.

 

You may adjust your browser settings to refuse cookies, delete cookies, or notify you when cookies are in use. Some website features may function differently if cookies are disabled. If a cookie banner or cookie settings tool is available on the website, you may also use it to manage cookie preferences.

 

5. Third-Party Service Providers

Light Matter Coaching uses trusted third-party service providers to operate the business and provide services. These may include website hosting, client relationship management, scheduling, contracts, invoicing, payment processing, bookkeeping, email communication, email marketing, automation, video conferencing, session-support tools, phone and text communication, analytics, and advertising tools.

Providers used by Light Matter Coaching may include Wix, HoneyBook, QuickBooks/Intuit, Sender.net, Zapier, Google Workspace, Zoom, Fathom, Quo, Meta, Google Analytics, and similar tools.

 

These providers may process personal information only as needed to provide their services to Light Matter Coaching, support business operations, comply with legal obligations, improve service functionality, or maintain security.

 

Third-party platforms maintain their own privacy and security practices. Light Matter Coaching encourages clients and website visitors to review the privacy policies of any third-party platforms they interact with directly.

 

6. Session Recording, Transcription, and AI Summaries

Coaching sessions are not recorded, transcribed, or summarized using AI tools unless the client is aware of and consents to that use.

 

When session-support tools such as Fathom are used, they may process meeting content to create recordings, transcripts, summaries, or related session notes. Clients may ask questions about this process before consenting.

 

Clients may decline recording, transcription, or AI-generated summaries without affecting their ability to receive coaching.

 

7. Email Communications

If you subscribe to emails, request a resource, or opt in to receive updates, Light Matter Coaching may use your name, email address, subscription preferences, and email engagement information to send relevant communications.

 

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting Light Matter Coaching directly at info@lightmattercoaching.com.

 

Transactional or service-related emails, such as scheduling messages, consultation follow-ups, payment notices, or client communications, may still be sent when needed to provide services or respond to your requests.

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8. Phone and Text Communication

If you provide your phone number or select text message as a preferred contact method, Light Matter Coaching may use it to respond to your inquiry, coordinate scheduling, provide service-related communication, or communicate about services you have requested.

 

Light Matter Coaching does not use SMS or text messaging for marketing.

 

You may ask Light Matter Coaching to stop texting you at any time by replying “STOP” or by contacting info@lightmattercoaching.com.

 

Phone numbers and text communication preferences are not shared with third parties for marketing purposes without explicit consent.

 

9. Disclosure of Information

Light Matter Coaching does not sell personal information.

 

Information may be shared in limited circumstances, including:

• With trusted third-party service providers who help operate the website, provide business tools, process payments, manage scheduling, deliver emails, support advertising or analytics, or assist in providing services

• When required by applicable law, regulation, subpoena, court order, legal process, or government request

• When needed to protect the rights, safety, security, or business operations of Light Matter Coaching

• With your consent or at your direction

 

Light Matter Coaching does not knowingly share private coaching session content, detailed intake responses, or sensitive client reflections with advertising platforms.

 

10. Nevada Residents

Under Nevada law, Nevada residents may submit a request directing a business not to sell certain covered information.

 

Light Matter Coaching does not sell personal information. However, Nevada residents may still submit a request to opt out of any sale of covered information by emailing:

info@lightmattercoaching.com

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11. Data Retention

Light Matter Coaching retains personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, complying with legal or financial obligations, resolving disputes, and supporting legitimate business operations.

 

Different types of information may be retained for different periods depending on the nature of the information, the purpose for which it was collected, and applicable legal or business requirements.

 

12. Data Security

Light Matter Coaching takes reasonable administrative, technical, and physical steps to protect personal information from unauthorized access, disclosure, alteration, or destruction.

 

Light Matter Coaching also uses third-party service providers that describe privacy and security practices for protecting information processed through their platforms.

 

However, no website, software platform, email system, internet transmission, or method of electronic storage can be guaranteed to be completely secure.

 

13. Your Choices and Rights

Depending on your location and applicable law, you may have the right to:

• Access or review your personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Opt out of marketing communications

• Request information about how your information is used

• Submit a Nevada opt-out request related to the sale of covered information

 

To exercise these rights, contact:

info@lightmattercoaching.com

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Light Matter Coaching may need to verify your identity before completing certain requests.

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14. Third-Party Links

This website may contain links to external websites or third-party platforms. Each external site operates under its own privacy policies and practices. Light Matter Coaching is not responsible for the privacy practices, content, or security of third-party websites.

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15. Children’s Privacy

Light Matter Coaching services are intended for individuals 18 years of age or older. Personal information from individuals under 18 is not knowingly collected.

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16. Changes to This Policy

This Privacy Policy may be updated periodically. Updates will be reflected by revising the “Date Last Updated” at the top of this page.

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Contact

For questions about this Privacy Policy or how information is handled, please contact:

Light Matter Coaching, LLC
Phone: (725) 216-2850
Email: info@lightmattercoaching.com